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Consumer protection

Consumer information

How do I get information about my consumer rights?

Dispute resolution

Consumers can always try to resolve a dispute with a trader amicably by submitting a written complaint

European Consumer Centre Croatia

The European Consumer Centre Croatia helps consumers resolve cross-border complaints and disputes

“DO NOT CALL” e-register

If you do not want traders to contact you by telephone to sell you a product or service, you can register your phone number in the "DO NOT CALL" Register

Consumer rights in distance selling and off-premises contracts

Useful tips before shopping online

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