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Consumer protection

Provision of information to consumers

How can you obtain information about your consumer rights?

Dispute resolution

Consumers can always try to amicably resolve disputes with traders by filing a written complaint

European Consumer Centre Croatia

The European Consumer Centre Croatia provides assistance to consumers in resolution of cross-border complaints and disputes

“DO NOT CALL” e-register

If you do not want traders to call you after they have sold you a service or product, you can enter your telephone number in the “DO NOT CALL” register

Consumer rights when purchasing products from a distance or off premises

Useful tips for online purchases

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