How will you recognise services completely integrated with the new e-Citizens portal?

All listed services have a red navigation bar where, after signing in, you can find the inbox, user profile, service filter, and the accessibility options

Take a look at the list of services that have been completely integrated with the new e-Citizens portal by 30 March 2022, expanding the options offered to citizens. All services listed below now have a uniform red navigation bar. This way you know that you are at the potal at all times.

Important announcement: All e-services available to citizens prior to the redesign of the e-Citizens portal are still available for usage. They can be easily reached through the Filter of e-services on the red navigation bar. Services that have not yet integrated into the new portal may seem graphically different and will not offer the functionalities o fthe new portal. The list of all integrated e-services with new functionalities is listed below.

After logging in to e-Citizens, by clicking on LOG IN on the red navigation bar, you will be able to see:

• A link to the Inbox and the number of received messages (without opening the Inbox);
• A link to the User profile where you can add or delete groups of frequently used service shortcuts and prevent having to constantly search for a service;
• Service filter;
• Log off;
• Accessibility options:  
  • For the visually impaired;
  • For dyslexia;
  • Font size;
• In the lower right corner of the navigation bar you can see your full name, your PIN, and the security level of your credential.

1. Services which citizens can use for themselves:

 

No	Service provider	Service name
1.	Ministry of Labour, Pension System, Family and Social Policy	Social welfare services
2.	Agency for Securing Employees' claims (AORT)	e-Securing of employees' claims
3.	Ministry of the Interior	Approvals and powers of attorney in the procedures within the scope of competence of the Ministry of the Interior
4.	Agencija za komercijalnu djelatnost	e-Tachograph
5.	Agency for Coastal Maritime Traffic	Island Pass
6.	State Intellectual Property Office	Registration of industrial property
7.	State Intellectual Property Office	Representation and collective exercise of intellectual property rights
8.	Financial Agency (FINA)	e-Account preservation
9.	Ministry of Economy and Sustainable Development	e-Craft
10.	Ministry of Justice and Administration	e-Baby
11.	Croatian Chamber of Electrical Engineers	Procedures linked to membership in the Croatian Chamber of Electrical Engineers
12.	Croatian Chamber of Civil Engineers	Procedures linked to membership in the Croatian Chamber of Civil Engineers
13.	Croatian Chamber of Mechanical Engineers	Procedures linked to membership in the Croatian Chamber of Mechanical Engineers
14.	Croatian Chamber of Chartered Geodetic Engineers	Procedures linked to membership in the Croatian Chamber of Chartered Geodetic Engineers
15.	Croatian Pension Insurance Institute	eHzmo - childcare allowance
16.	Ministry of Economy and Sustainable Development	START - electronic start-up of business
17.	Croatian Pension Insurance Institute	Requests within the domain of the Croatian Pension Insurance Institute
18.	University Computing Centre (SRCE)	SRCE online courses
19.	Ministry of Physical Planning, Construction and State Assets	eReconstruction
20.	Ministry of the Interior	e-Request for issuing a driving licence
21.	Ministry of the Interior	Registration of facilities that provide accommodation services to foreign nationals
22.	REGOS - Central Registry of Affiliates	REGOS electronic services system
23..	City of Jastrebarsko	Geoportal Jaska
24.	Ministry of Science and Education	e-Enrolment into educational institutions
25.	Ministry of Science and Education	eSubmission Ministry of Science and Education
26.	REGOS - Central Registry of Affiliates	Mandatory pension fund (registration/change)
27.	Ministry of Health	EU Digital COVID Certificate
28.	Ministry of Justice and Administration	e-Registration for Life Partnership
29.	Croatian Academic and Research Network - CARNET	e-Class Register
30.	Croatian Pension Insurance Institute	National Benefit for the Elderly (National Pension)
31.	Ministry of Justice and Administration	e-Registration for Wedding
32.	Croatian Health Insurance Fund	My EHIC and My Healthcare Costs
33.	Croatian Chamber of Architects	Croatian Chamber of Architects Membership Procedures
34.	Croatian Agency for Civil Aviation	Unmanned Aerial System operator registration
35.	Ministry of Croatian Veterans' Affairs	Submission of applications by Homeland War veterans  and their family members
36.	Central State Office of Demography and Youth	Mudrica e-Card for Children
37.	REGOS - Central Registry of Affiliates	Pension selection (only 1st pillar pension or 1st and 2nd pillar pension)
38.	REGOS - Central Registry of Affiliates	Pension Insurance Company (application/change)
39.	The Ministry of Culture and Media	e-Culture
40.	Ministry of Justice and Administration	e-Voters
41.	REGOS - Central Registry of Affiliates	My account - REGOS
42.	Croatian Chamber of Tax Advisors	Register of Tax Advisors
43.	Ministry of Justice and Public Administration	e-Administrative proceedings
44.	Ministry of Tourism and Sport	Exercise of rights in the sports system
45.	Ministry of the Interior	e-become police officer

 

2. Services which parents can use on behalf of a minor. In order to be able to use the service, one has to:

• Log in to e-Citizens Information and Services with a personal credential by clicking on SIGN IN on the red navigation bar;
• Choose between the services listed under the Service filter;
• By clicking on the arrow next to the user’s name in the lower sight corner of the red navigation bar, a window is opened with the Change subject option;
• By clicking on the Change subject option, the service will offer names of the user’s children;
• By selecting the child’s name, a new window opens, showing the child’s name in the lower right corner of the red navigation bar;
• The parent can now begin using the service on behalf of their child.

No	Service provider	Service name
1.	Croatian Institute of Public Health	Certificates from the Register of Persons with Disabilities
2.	Ministry of Finance	My PIN
3.	Ministry of Justice and Administration	e-Register
4.	Ministry of the Interior	e-Request for issuing a passport
5.	Ministry of the Interior	Ministry of the Interior e-Services
6.	Ministry of the Interior	e-Registration of temporary residence of Croatian citizens
7.	Ministry of Health	Health portal
8.	Croatian Health Insurance Fund	eHZZO
9.	Ministry of Health	EU Digital COVID Certificate
10.	Ministry of Justice and Public Administration	e-Administrative proceedings
11.	Ministry of the Interior	e-become police officer

 

3. Services which citizens can use on behalf of a business entity which they are authorised to represent. In order to be able to use the service, one has to:

• Sign in to e-Citizens Information and Services with a personal or business credential by clicking on LOG IN on the red navigation bar;
• Choose between the services listed under the Service filter;
• By clicking on the arrow next to the user’s name in the lower sight corner of the red navigation bar, a window is opened with the Change subject option;
• By clicking on the Change subject option, the service will offer names of business entities which the user is authorised to represent;
• By selecting the business entity, a new window opens, showing the name of the business entity in the lower right corner of the red navigation bar;
• The user can now begin using the service on behalf of the business entity.

 

No	Service provider	Service name
1.	Ministry of Finance	Beneficial Owners Register
2.	Ministry of Justice and Administration	Certificate of No Criminal Record
3.	Central State Office for the Development of Digital Society	e-Authorisations
4.	Ministry of the Interior	e-Driving school
5.	Center for Vehicles of Croatia	Delivery of electronic documents for vehicle registration in the Republic of Croatia
6.	State Geodetic Administration	Single Information Point - Utility Cadastre Information System
7.	Ministry of Finance	Register of Auditors
8.	Ministry of Justice and Public Administration	e-Enforcement
9.	Ministry of Economy and Sustainable Development	Schedule of payment of mandatory fees
10.	Croatian Employment Service	Labour market
11.	Hrvatske vode	e-Application for issuing water rights documents
12.	Ministry of Finance	e-Tax
13.	Ministry of Justice and Public Administration	Real Property Registration and Cadastre Joint Information System - JIS OSS
14.	Ministry of Tourism and Sport	eTourism
15.	Ministry of Justice and Public Administration	e-Administrative proceedings
16.	Ministry of the Sea, Transport and Infrastructure	e-Vessel
17.	Ministry of the Sea, Transport and Infrastructure	e-Nautics
18.	State Intellectual Property Office	e-Filing service (registration) of the trademark